What parents should know about University Heights

How does the lease work?

Every bedroom at University Heights has its own individual lease. Your student signs for their own bedroom, so if a roommate moves out or stops paying, your student isn't responsible for that roommate's rent. Leases run 12 months, from August 10 through July 31 of the following year.

How do I sign as a guarantor?

Most guarantors are a parent or guardian. After your student signs their lease, you'll receive a separate guarantor agreement by email through Blue Moon to review and sign. Our leasing team can walk you through the requirements.

What will it cost each month?

Rent is per bedroom: from $730 for the 4x3 House, $740 for the 4x4 House, and $670 for the 4x4 Townhome. The 3x3 Townhome and 4x4.5 Luxury Townhome are currently sold out.

• Included in rent: basic cable and internet, lawn care and maintenance, a 55-inch TV, and access to all amenities
• Paid separately: utilities. We manage utilities in-house and split each home's bill equally among roommates, billed through the resident portal.
• Other fees: Resident Benefits Package $35.95/month, utility service fee $60/year, and a one-time $150 admin fee

See the full breakdown, including a sample monthly total, on our monthly cost page.

Can I see charges and pay rent myself?

Yes. Guarantors can have their own login to our resident portal to view charges and pay rent. Ask the leasing office to set yours up. Our office can also discuss the account with a guarantor on file, including balances, charges, and maintenance.

What happens if rent is paid late?

Rent is due on the 1st of each month, with a grace period of 2 days. If any part of rent is still unpaid on the 4th, an initial late fee of 5% of the monthly rent is charged, plus $10 for each additional day until it's paid in full. Total late fees for a month never exceed 10% of that month's rent. Autopay is the easiest way to avoid late fees.

Is a security deposit required?

Your student can pay a security deposit of 1.5 times the monthly rent, or choose Obligo, a security deposit alternative. With Obligo, your student pays a personalized annual service fee instead of putting the full deposit down in cash, and sees the exact fee after completing Obligo's qualification process.

How fast does maintenance respond?

Our average work order response time is under 2 business days. Our in-house maintenance team knows these homes and often keeps the exact part on hand, so most repairs get done quickly and right the first time. For specialized jobs, we use a network of vetted local vendors with strong pricing, so if a repair is billed to your student, it's at a fair price.

Students submit requests through Property Meld, and parents can be added to notifications to see updates. For after-hours emergencies, like a major leak, a power outage, or a lockout, call (979) 243-5124. For a fire or gas leak, call 911 first.

Is University Heights safe?

A courtesy officer patrols University Heights frequently, with extra patrols over winter and spring break, when many students are away. Locks are rekeyed between residents, so no previous resident has access to your student's home.

Who manages University Heights?

University Heights is professionally managed by The Arena Group, with an on-site leasing office at 3612 Kenyon Drive. Our team handles leasing, rent, maintenance requests, and after-hours emergencies, so you always know who to call. The Arena Group also manages The Barracks, The Harbor, and Charleston Mills in College Station.

What if my student doesn't have roommates?

We offer roommate matching. Students without a full group can be matched with roommates who are generally compatible, so they can live in the floor plan they want.

How far is University Heights from campus?

University Heights is 2.8 miles from Texas A&M's campus, about 8 minutes by car, and has its own stop on Texas A&M bus Route 41 (Good Bull). On breaks, nights, and weekends, Route 40-41 runs instead. H-E-B and Chick-fil-A at Jones Crossing are about 5 minutes away.

How does my student get mail and packages?

The U.S. Postal Service owns and maintains the mailboxes at University Heights. To get a mailbox key, your student takes a copy of their lease to the Bryan Post Office, which issues keys for a fee. FedEx and UPS packages are delivered straight to the front door.

Can my student bring a pet?

Yes. University Heights is pet-friendly. Pets are welcome with a $25 PetScreening registration, a one-time $325 pet fee, and $25 a month in pet rent.